Order & Payment
Our order process is divided into five simple steps and takes no longer than 3 minutes. Please place your products in the shopping cart and then click on the button "Proceed to checkout".
1. Registration / Login
In the login area, you decide whether you want to register with us in the shop or not. If you register you benefit from the following options:
- Faster payment process with the next purchase
- View the status of ongoing orders
- View the order history
- Manage your customer data
- Create a wish list
- Enable news about your favorite labels
- Change your password
- Change billing address
- Save different delivery addresses
Once you have registered with us, you can always log in with your e-mail address and password and complete your purchase. If you want to register as a guest, please fill in the required fields and click on "Continue".
2. Choose payment method
Via PayPal Checkout you have the options to pay with PayPal (with account), EC direct debit or VISA / MasterCard (without account). Further options are KLARNA Sofort. and VISA, MasterCard, American Express and JCB via NEXI PayEngine.
With the online payment service PayPal, you can easily pay quickly and securely. Once you have a PayPal account, you only pay with two clicks with your e-mail address and password. Your bank and credit card details are securely deposited with PayPal and do not need to be sent again when you make your purchase. For more information, visit www.paypal.com.
For the EC direct debit procedure via our payment provider PayPal you register once with an encrypted connection with your bank account. After successful authentication, you will receive an email from PayPal confirming your registration. You do not need a PayPal account for this process and can use the direct debit system via PayPal after successful registration. Once the transaction has been completed, you will receive a payment and order confirmation via email. More information can be found here: www.paypal.com.
You do not need a PayPal account to pay with PAYPAL Checkout via VISA or MasterCard. After successful authentication, PayPal will send you a payment and order confirmation via email. More information can be found here: www.paypal.com.
With Sofort.überweisung, you can easily and conveniently pay with your trusted online banking data. They are by KLARNA. Forwarded to the payment portal of your bank and use the secure SSL encryption your familiar online banking PIN and TAN procedure. Thanks to your bank's direct confirmation of your order, your order can be dispatched on the next working day - faster than usual in advance. Further information can be found at www.klarna.com.
- To order, you need your credit card details and your Verified by Visa password. Verified by Visa protects your cardholder data with a password and a personal security message. Since only you know your password, no one else is able to use your Visa card at the participating merchants. Further information and how to activate Verified by Visa can be found on the homepage of your bank or directly at Visa Card.
- To order, you will need your credit card details and the generated code via MasterCard ID Check. MasterCard ID Check is an authentication method for even safer shopping on the Internet. Further information and how to activate MasterCard ID Check can be found on the homepage of your bank or directly at MasterCard.
To order, you need your credit card details and your American Express SafeKey. American Express® SafeKey ™ is an authentication method for even safer shopping on the Internet. Further information and how to activate your SafeKey can be found on the homepage of your bank or directly at American Express.
To order, you need your credit card information. You must log in using the authentication method J / Secure of your card provider. Further information and how to activate the authentication can be found on the homepage of your bank or directly at JCB.
Select a payment method and click on "Continue".
3. Order overview
Before you checkout you have an overview of your personal details:
- Please check your billing and delivery address. (Is the house number correct? Is the company name or the name on the bell missing?)
- By clicking on "Change address" you have the opportunity to correct your address information.
- Before the checkout you can also change the payment method here.
- In accordance with EU regulations, the sales tax of the delivery country will be charged.
- Please confirm the terms and conditions and the cancellation policy
start your order by clicking on "Complete payment"
4. Payment process
In the next step you will be redirected to the website of the selected payment provider via an encrypted connection.
- please follow the instructions and enter your payment information
- the security of your data has the highest priority for us and our partner companies
- all data is processed via an encrypted connection
- the "two-factor authentication" ensures more security in online shopping
- the 3D Secure procedure is mandatory for payments by credit card
- information about the authentication procedures can be found on the website of your bank.
please contact your bank if a transaction is not possible.
5. Order confirmation
After you successfully completed your order, we will confirm receipt of your order by email. Please check your spam file too, if you do not find it straight away. If you have not received an email from mientus, please contact our customer service at onlinestore@mientus.com.