Order & Payment

Our ordering process is divided into five simple steps and takes no longer than 3 minutes. Please add your products to your shopping cart and then click on the "Checkout" button.

1. Registration/Login

In the login area, decide whether you want to register in our online store or not. If you register with us, you'll benefit from the following:

Faster checkout on your next purchase
View the status of ongoing orders and order history
Manage your customer data
Create a wishlist
Change your password
Change billing address
Save different delivery addresses

Once registered, you can log in anytime with your email address and password to complete your purchase. If you want to check out as a guest, please fill in the necessary fields and click "Continue."

2. Choose Payment Method

You have the option to pay for your purchase using PayPal Checkout (PayPal, VISA/MasterCard), or NEXI Checkout(VISA, MasterCard, American Express, Apple Pay).

PayPal

With PayPal you can pay quickly and securely - with registration, or without!

Once you have a PayPal account, you can pay with just two clicks using your email address and password. Your bank and credit card details are securely stored with PayPal and do not need to be sent again during your purchase. For more information, visit www.paypal.com.
PayPal without account: You don't need a PayPal account to pay with VISA or MasterCard via PAYPAL Checkout. After successful authentication, you will receive a payment and order confirmation from PayPal via email. More information can be found here: www.paypal.com.

NEXI

Simple and flexible - you can pay with the following credit cards or Apple Pay via the payment service provider NEXI:

VISA: To place an order, you will need your credit card details and your Visa Secure Code. Visa protects your cardholder data with a password and a personal security message. As only you know your password, nobody else is able to use your Visa card at participating merchants. Further information and how to activate Visa Secure can be found on your bank's homepage or directly from Visa.
MASTERCARD: To place an order, you will need your credit card details and the code generated via Mastercard Identity Check™. This is an authentication procedure for even more secure online shopping, which ensures maximum protection and protects your data from unauthorised access. Further information and how to activate Mastercard Identity Check™ can be found on your bank's homepage or directly from Mastercard.
AMERICAN EXPRESS: You will need your credit card details and your American Express SafeKey to place an order. American Express® SafeKey™ is an authentication procedure for even more secure online shopping. Further information and how to activate your SafeKey can be found on the homepage of your bank or directly from American Express.

Choose a payment method and click on "Continue."

3. Order Overview

In the order overview, you will get an overview of your personal information:

Please check your billing and shipping address. (Is the house number correct? Is the company name missing, or the name on the doorbell?)
By clicking "Change," you have the opportunity to correct your address information.
Before checkout, you can also change the payment method here.
If you have a voucher code, go back to your basket and activate it in the corresponding input field.
According to EU regulations, the VAT of the delivery country will be calculated.

Please confirm the terms and conditions and the cancellation policy and send your order to us by clicking "Submit order".

4. Payment Process

In the next step, you will be redirected to the website of the selected payment provider via an encrypted connection. Please follow the instructions and enter your payment information. The security of your data is of the highest priority for us and our partner companies. All data is processed via an encrypted connection. The "Two-Factor Authentication" ensures more security when shopping online. The 3D Secure process is mandatory for credit card payments. Information on the authentication methods can be found on your bank's website. Please contact your bank if a transaction is not possible.

5. Confirmation of Your Order

After successful payment, we will confirm the receipt of your order by email. Please also check your spam folder if you do not find the message in your inbox. If you have not received an email from mientus.com, please contact our customer service at onlinestore@mientus.com.